PRIVACY POLICY

Privacy Policy | Jules Jewelers

Effective Date: 10th January 2023

At Jules Jewelers, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, JulesJewelers.com, and make purchases from our online store.

By accessing or using our website, you consent to the collection and use of your information as outlined in this Privacy Policy. Please take a moment to read through it carefully.

1. Information We Collect

We collect personal information that you provide to us when you use our website or make a purchase. The information we may collect includes:

  • Personal Identification Information: Name, email address, phone number, shipping/billing address, and payment details.
  • Non-personal Identification Information: Browser type, IP address, device information, and browsing activity on our website.

2. How We Use Your Information

The personal information we collect is used for the following purposes:

  • To process your orders and deliver your products.
  • To communicate with you about your order, including shipping updates or issues.
  • To improve our website, products, and customer experience.
  • To send promotional emails, newsletters, or updates (if you opt-in for such communications).
  • To prevent fraud, enhance security, and comply with legal obligations.

3. How We Protect Your Information

We take the security of your personal data seriously. We implement appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. This includes using encryption (SSL) technology during transactions to ensure your payment information is protected.

However, no method of data transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

4. Cookies and Tracking Technologies

We use cookies and other tracking technologies to improve the functionality of our website and provide a better user experience. Cookies are small text files that are stored on your device when you visit our site. These cookies may be used to:

  • Remember your preferences and login details.
  • Track your browsing behavior to improve our marketing and content.
  • Measure website performance and analytics.

You can disable cookies in your browser settings, but please note that this may affect your experience on our website.

5. Third-Party Services

We may share your personal information with trusted third-party service providers to help us operate our business, such as payment processors, shipping carriers, and email marketing services. These third parties are only provided with the necessary information to perform their functions and are obligated not to disclose or use your personal information for any other purpose.

Additionally, we may use third-party analytics tools (like Google Analytics) to analyze website traffic and performance, but all information is anonymized and aggregated.

6. Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal information at any time.
  • Opt-out of receiving marketing emails from us. You can unsubscribe using the link in the email or by contacting us directly.
  • Request a copy of the personal data we hold about you.

If you wish to exercise any of these rights, please contact us using the information provided below.

7. Data Retention

We will retain your personal information for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will post the updated policy on this page with a revised "Effective Date" at the top. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please feel free to contact us:

  • Email: Julesjewelers.com
  • Phone: 0851328868
  • Address: Online only.

GDPR Compliance (For EU Customers)

If you are a resident of the European Union (EU), we comply with the General Data Protection Regulation (GDPR). This means you have certain rights regarding your personal data, including the right to:

  • Access your data
  • Correct or delete your data
  • Object to the processing of your data
  • Request data portability

To exercise your GDPR rights, please contact us using the details above.